Integrated Pest Management (IPM), 5 Steps of Service, and 3 Zone Service Protocol.

Integrated Pest Management

IPM is a strategy of pest control that combines a wide range of tools and techniques to prevent and keep pests from reaching economically, healthy or aesthetically damaging levels with the least risk of people intoxication and environmental contamination. Basically, IPM is a combination of methods, like monitoring, sanitation, prevention, mechanical control (exclusion, structural improvements), pesticide application and customer education, to keep the population of pests at a desired level (threshold) using the LEAST NECESSARY quantity of products.

Truly Nolen’s 5 key steps to service

  • 1


    Inspection of the premises begins with a customer interview, followed by a visual inspection. A thorough inspection is necessary to determine the problem, formulate a course of action, implement the action and decide what follow-up is needed. The inspection process is the first  step in solving the customer's problem(s). During the inspection process, the technician will inspect possible entry points, food sources and other conditions conducive to pests and make thorough notes of all the findings

  • 2


    Determination involves the formulation of a plan of action. The technician will explain to the customer all the measures required and plan the eradication of the existing infestation. Treatment methods are based on the type of pests identified in addition to a general preventative programme. The three major aspects of control and prevention are sanitation, exclusion, elimination

  • 3


    Identification of the type of pest. The technician will search out harbourage areas. Proper identification is the foundation for determining the appropriate control plan 

  • 4

    Control and Prevention

    Control and prevention is the stage of execution of a strategic plan. Various materials and treatment will be applied if necessary in a careful and meticulous manner. The technician will ensure that the work is done in a way that is respectful to the customer's environment 

  • 5


    Communication with the customer means that the technician will discuss with the customer his inspection findings, sanitary issues, the 
    exclusionary and elimination treatments performed and the technician's intent to continually monitor the environment until the infestation is 

3 Zone Service Protocol

3 stage prevention

The Red Zone: (Internal Area)

Is the critical area within a structure, where generally preventive measures are taken. These are areas where contamination may occur

Food production/packing areas
Patients rooms in hospital

The Yellow Zone: (Building Structure)

Is where pests may have access to a structure and control efforts should be proactively implemented such a proofing.

  • Doors
  • Windows
  • Pipes
  • Holes & gaps in the structure
  • Drains / Sewers
3 stage prevention
3 stage prevention

The Green Zone: (External Area)

By taking appropriate action in the Green and Yellow Zones it will help protect the Red Zone and reduce the likelihood of pest activity. 

Need to get rid of pests in Northern Ireland?

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